Usually passengers fly without any incidents or problems. Most airplanes depart and land on the scheduled time. If a flight is delayed or cancelled it is good to know that air passengers have certain rights. EU regulations protects passengers.

As it can be quite difficult for passengers to get information about their rights, The ECC-Net, in cooperation with The Norwegian Consumer Counsil, has made available "Flight calculator" where passengers can input the information about their flight disruption and easily see their legal situation. The flight right calculator is accessible here below.